Privacy Policy
Welcome to the Privacy Policy page of Xelzox. We highly value your privacy and are committed to protecting your personal data in compliance with the current legal framework in the United Kingdom. This comprehensive document outlines how we collect, use, store, and safeguard the personal information you share with us, as well as detailing your rights in relation to accessing, modifying, and deleting your data. It is our sincere goal to ensure that you feel secure and informed about the data processing practices in place at our company.
The information contained within this policy applies when you interact with our landing page services and any related digital platforms operated by our company. By engaging with our services, you explicitly agree to the practices described herein. We adhere strictly to the principles laid out in the Data Protection Act 2018 and the United Kingdom General Data Protection Regulation (UK GDPR), guaranteeing that every step taken with respect to your data is both transparent and legitimate.
Data Collection and Use
For the purposes of providing our online services and ensuring a personalized experience, we may collect various categories of personal information. Such details include, but are not limited to, your name, email address, and postal address (using macros: 131 | Ayr Road | Glasgow | United Kingdom), as well as any other information that you voluntarily provide while interacting with our website. Our data collection practices are designed to comply with the United Kingdom legal obligations and best industry practices.
We collect and process your data for several key purposes:
- To provide you with the specific services you request;
- To maintain and improve our services based on your feedback and usage patterns;
- To communicate relevant updates, offers, and important information regarding our services;
- To comply with any legal or regulatory requirements; and
- To ensure a secure, reliable, and continually evolving digital experience.
We rely exclusively on lawful bases to process your personal data, including the necessity for contract performance, compliance with legal obligations, and where permissible, your explicit consent.
Data Storage and Retention
Your personal data is stored securely on our servers, which are located in secure data centres that follow strict international security standards and best practices. We have implemented a range of administrative, technical, and physical safeguards to ensure that your personal data is protected against unauthorized access, disclosure, alteration, or destruction.
The retention period of your data is determined based on the purpose for which it was collected. Generally, data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable laws and regulations. After the expiration of the retention period, your personal data will be securely deleted or anonymized.
In certain situations, such as in the occurrence of a security breach or the need for system maintenance, we may need to temporarily retain certain data. Nonetheless, we commit to ensuring that any data held in such conditions will continue to be treated confidentially and processed according to the principles expressed in this document.
Access, Correction, and Deletion of Your Personal Information
We emphasize the importance of your right to review, edit, or request the removal of the personal data we have collected about you. If you wish to access your stored information, update incorrect or incomplete data, or request that your data be completely deleted from our systems, please contact us at our official contact channels (using macros: [email protected] for email inquiries). We are dedicated to processing your request within the legally mandated time frames.
Requests for data access or deletion will be handled in accordance with the standards set by the applicable data protection legislation in the United Kingdom. We may require relevant identification information to ensure that the correct individual's data is being accessed or altered. Upon confirmation of your identity, we will detail the personal data we are processing about you. In the case of any requests for corrections, we will work to update your details promptly to maintain data accuracy.
Please be advised that while we strive to accommodate all such requests, there may be limited circumstances where certain data cannot be deleted due to continuing contractual, legal, or regulatory obligations. However, we commit to restricting the processing of such data and implementing appropriate measures to minimize any potential risks.
Legal Bases for Processing
In the context of the United Kingdom Data Protection Act 2018, all processing of your personal data is grounded on clear and legitimate legal bases. These include:
- Consent: When you voluntarily provide explicit consent for the processing of your data. This may include subscribing to newsletters, promotional updates, or any additional services that we offer.
- Contractual Necessity: When processing is required to perform a contract to which you are a party, such as providing a service or product you have requested.
- Legal Obligations: When processing is necessary to fulfil our legal or regulatory obligations under the applicable laws in the United Kingdom.
- Legitimate Interests: When processing is necessary for pursuing our legitimate business interests, provided that such interests are not overridden by your fundamental rights and freedoms.
If we rely on your consent for processing, please note that you have the right to withdraw this consent at any time, though such withdrawal does not affect the lawfulness of processing conducted prior to its retraction.
Third-Party Sharing and Data Transfers
In the course of providing our services, your personal information may be shared with select third parties for the sole purpose of improving service delivery, fulfilling contractual obligations, or ensuring compliance with legal requirements. These third parties may include partners for payment processing, cloud storage providers, or analytics vendors, all of whom are contractually obligated to adhere to strict data protection standards.
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing or other unrelated purposes without obtaining your explicit consent. In cases where data is transferred to third countries, we ensure that adequate safeguards are in place, including standard contractual clauses, to guarantee that your privacy rights are not compromised.
Cookies and Similar Technologies
Our website utilizes cookies and other similar technologies to enhance your user experience, analyze usage patterns, and provide tailored content. Cookies are small data files saved on your device that allow us to recognize your browser on subsequent visits. They help improve your interaction with our site, track anonymous site usage, and allow us to conduct important performance analyses.
You are free to manage your cookie preferences through your browser settings at any time. However, please note that disabling cookies may negatively impact your ability to navigate and fully utilize certain features on our website. For further details on cookie usage and to adjust your settings, please refer to our separate Cookies Policy available on our platform.
We commit to ensuring that all cookie practices comply with current guidelines and legal standards mandated by the United Kingdom, ensuring transparency about the data collected via these technologies and the purposes of their use.
Data Security Measures
Our company implements cutting-edge security measures to protect your personal data against any form of unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and continuous monitoring of our systems. All our personnel receive regular training on current information security protocols and data protection procedures.
In the unlikely event of a data breach, we have a comprehensive incident response plan in place which includes immediate investigation, risk assessment, and the prompt notification of affected individuals in accordance with the United Kingdom's legal requirements. Our dedicated security team ensures that every potential vulnerability is addressed proactively.
Your Rights Under Data Protection Law
We recognize your rights in relation to the personal data we maintain about you, and the following sections outline the various rights available under data protection laws applicable in the United Kingdom:
- Right to Access: You have the right to request access to your personal data and to be provided with a detailed account of all processing activities undertaken by our company.
- Right to Correct: You may request that any inaccuracies in your personal data be rectified promptly. This includes updating outdated, incomplete, or erroneous information.
- Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, except in cases where retention is required by law.
- Right to Restrict Processing: Under certain circumstances, you may ask us to restrict or limit the processing of your personal data.
- Right to Data Portability: You are entitled to receive your personal data in a structured, commonly used, and machine-readable format, enabling you to transfer it to another service provider where feasible.
- Right to Object: You have the right to object to the processing of your personal data on grounds related to your particular situation, including instances where data processing is carried out on the basis of legitimate interests.
To exercise any of these rights, please contact us directly at our official email address (using macros: [email protected]). We are committed to responding to your request within the statutory time limits and providing you with all necessary guidance on how to proceed.
Policy Updates and Amendments
Our Privacy Policy is subject to periodic review and updates, in order to reflect changes in our data practices as well as regulatory modifications or advancements in technology. Any amendments made to the policy will be displayed on our website, and the effective date is indicated by the macro 03.01.2025. We encourage you to frequently review this document to be fully aware of how your personal data is handled.
In the event of significant changes that affect your rights or the way we process your data, appropriate notifications will be provided directly via email or through prominent notices on our website. Your continued use of our services following any modifications indicates your acceptance of the updated Privacy Policy.
Final Notice
At Xelzox, we are dedicated to upholding the highest standards of data privacy and security. This Privacy Policy reflects our ongoing commitment to protect the personal information you entrust to us, and to operate in full transparency and accountability. We encourage you to take the time to familiarize yourself with this document and understand your rights and our responsibilities.
In the event of any discrepancies or if you believe your data has been mishandled, please contact us immediately. We will work diligently with you and the regulatory authorities to resolve the issue. Thank you for choosing Xelzox and for trusting us with your personal data.